Refund Policy

At The Prayas India, we are committed to offering high-quality educational services and products to our students. To maintain fairness and clarity, our refund policy is outlined below. By enrolling in any course or program, you acknowledge and agree to these terms.

1. No Refund Policy

All payments made to The Prayas India for courses, test series, study material, or any other services are non-refundable under any circumstances. Once the payment is processed, the amount cannot be refunded partially or fully, regardless of the reason for discontinuation or dissatisfaction.

2. No Cancellations

We do not accept cancellations for any of our products or services once the order has been confirmed and the payment has been completed. This applies to online courses, classroom programs, subscription packages, test series, and study materials.

3. Free Demo and Trial Access

To help students make informed decisions, we offer demo classes, free content access, and previews for many of our courses. We strongly encourage students to review the available demos, syllabus outlines, and course structures before making any payment.

4. Exceptional Cases

In rare cases involving technical issues (such as duplicate payments or payment failures), students may contact our support team with proper documentation. If verified, a refund or credit may be initiated at the sole discretion of the management. Such requests must be made within 3 days of the transaction date.

5. Refunds for Rejected Transactions

If a transaction fails but the amount is debited from the student’s bank account, the refund will be processed by the respective bank or payment gateway as per their standard timelines. The Prayas India will not be responsible for such refunds unless the payment is successfully received by us.

6. Transfer of Services

Payments made for one program cannot be transferred to another course, batch, or individual. There is no provision for shifting the fee to another student or future session.

7. Support for Queries

If you have any questions or need clarification regarding our refund policy, feel free to reach out to our support team. We are available to assist you with any legitimate concerns and resolve technical issues promptly.

Contact Details:
Email: theprayasindia@gmail.com
Website: www.theprayasindia.com

Last Updated: July 2025